User Roles: Staff

Note: the information in this article applies only to the Enterprise system, which is a paid service. The features mentioned here are currently not available for non-enterprise users.

The Staff user role is the most limited. Staff users have permissions for monitoring and installation tasks, but not much else. They cannot create, edit, or delete any sensors, contacts, users, etc.

Staff User Permissions:

• Access and use the Enterprise Web Console (with restrictions)
• Access and use the Mobile App (with restrictions)
• Monitor activity and alerts for sensors in their assigned Area(s)
• Install sensors in their assigned Area(s)

Staff User Restrictions:

• Cannot create new Users, Contacts, Sensors, or Areas
• Cannot edit or delete existing Users, Contacts, Sensors, or Areas
• Cannot view or monitor sensors that are not in their assigned Area(s)
• Cannot install sensors that are not in their assigned Area(s)

Depending on your requirements you may want to assign a team or staff member the responsibility of installing and/or monitoring a portion of the sensors in your account. To maintain privacy and prevent mistakes, you probably do not want some users seeing or editing certain information. In this case you can create one or more new user(s) and give them the Staff role. From here you can assign the new Staff user to one or more of your account's Areas, and this will limit them to viewing and installing sensors within these designated Areas only.