Configuring Sensor Details

Note: the information in this article applies only to the Enterprise system, which is a paid service. The features mentioned here are currently not available for non-enterprise users.

SimpleSENCE sensors will constantly monitor for leaks and freezing temperatures. When one of these conditions is detected, it will notify the assigned contacts by sending out alerts via email and/or text.

Each SimpleSENCE sensor you install will have a set of details associated with it, which you create and customize. These details are:

Note: you can edit any of these details for a sensor using the Web Console. Editing or deleting can be done at any point after the sensor has been created or installed.

Area

• gives a general idea about where a sensor is
• allows grouping of sensors to aid organization and workflows 
• enables restricting permissions for Staff users by assigning them to Areas
• you must have at least one Area before you can create a sensor

Location

• this label provides a general idea of where the sensor is, or will be, placed when deployed in the field
• Locations and Descriptions work together to help you identify your various sensors according to where they are deployed

Description

• this label tells you specifically where the sensor is placed within the more general Location
• Locations and Descriptions work together to help you identify your various sensors according to where they are deployed

Notification List

• each sensor has its own customizable list of contacts
• each contact contains a name, email address and/or phone number
• you add contacts to this list by selecting from your account's Saved Contacts
• all contacts on a sensor's notification list will receive alerts if an issue is detected

Sensor Details and Installation

• Creating a sensor refers to configuring the above details for a sensor. Sensors will show up as inactive until they are installed.
• Installing a sensor refers to linking a physical SimpleSENCE sensor with these details, then connecting that sensor to WiFi.

After a sensor has been installed you can place it wherever you need to within WiFi range, and it will automatically start sensing its environment. If an issue is detected, the sensor will wake up, connect to WiFi, and trigger the correct notification to be sent.

Note: sensors check-in automatically about once a day to check WiFi signal and send a "heartbeat" to our systems with its current status and battery level. This indicates the sensor is still active. If a sensor does not check-in for a few days, you will get a Device Offline Notification to alert you of possible connectivity issues.